The industry veterans discuss the relationships between retailers and vendors — dynamics, potential problems, and how to keep them on...
When two or more salespeople are involved, things are more complex -- but teamwork is well worth it.
Part 2 of 2.
Part 1 of 2.
In this short video, Jimmy DeGroot reminds us why getting out into your community is still important.
Join Jimmy DeGroot and Peter Smith for an engaging and spirited talk on the jewelry trade.
This must-see video shows off some remarkable jewelry-industry musical talent.
Don't miss these tips for optimizing your outreach efforts.
Jimmy DeGroot and Peter Smith discuss the upcoming Brain Trust Workshop at The INSTORE Show.
You won't have a good vibe with every customer. But your store can still get their business.
Identifying and addressing key pain points can make a huge difference.
Getting rid of the negative energy can make your workplace not only more pleasant, but also more productive and profitable.
Jimmy DeGroot explains why discounting is often a bad idea, and the approach you should take instead.
In this video, Jimmy DeGroot offers tips for injecting a little joy into your jewelry business.
The class is being offered by Zoom.
Your next star employee might be closer than you think.
A good conversation can take your team a long way.
You might not have to look far.
Go for planned but not scripted.
The 'new normal' won't last forever.
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