Go for planned but not scripted.
The 'new normal' won't last forever.
The course is being offered via Zoom.
You don't need a long list of resolutions.
Avoid autopilot mode when dealing with customers.
It's time to capitalize on a major development over the past year.
Training can help to calm the storm.
Jimmy visits Adam Funk of Diamonds & Gold in Green Bay, WI.
Use your downtime wisely.
Strong communication can improve morale and even boost sales.
Jimmy talks about his experience as a jeweler following the 9/11 tragedy.
Forget about the Styrofoam cups and powdered creamer.
Jimmy DeGroot offers a few practical tips.
It's a simple way to grow your profits.
Sometimes jewelers flub the easy sale.
You don't have to wait till the last minute.
Jimmy DeGroot discuss how to help your salespeople connect with more customers.
IN A RECENT VIDEO, jewelry store training expert Jimmy DeGroot talked about how to greet jewelry customers without coming off as too salesy. In his latest...
Here's an approach for striking the right balance.
It's better to embrace positivity.