Here's an approach for striking the right balance.
It's better to embrace positivity.
Here are a few ideas for connecting with people.
There are ways to get back into a sales mindset.
Do this instead.
A creative approach and plenty of hard work helped her get ahead.
It's important to understand what they do well (and poorly).
A bad employee can poison your business.
Candidates in their 20s and 30s think differently from older generations.
Boost your cash flow and profitability -- along with your employees' careers.
A few simple steps can make a big difference.
Don't let these 'sales-making questions' trip you up.
You've got to control your customer flow to have the strongest possible holiday season.
Something called a "Socratic triple-filter list" can help.
Monitor, and manage, these three key metrics.
You can even let your employees design the system themselves.
With easier-than-ever technology, there’s absolutely no reason to be afraid of making your own videos.
Maybe he or she is already working for you.
Memorize at least 10 of these "silver bullets."
What do you do when you hit a slow period and the customer traffic just isn’t there? You take action, says jewelry store training expert Jimmy...