A late bloomer in the world of gemology that does garnets proud.
He loves to travel with his wife in their RV, hunt and fish, cook ribs on his Traeger, and sell jewelry to multi-generation clients.
Your parents used these words on you all the time. Try not to use them on your employees.
From the Lower East Side to Madison Avenue, I taught myself to make the humble look grand.
Barry Fixler's been selling jewelry for 45 years. But ask him what he's most proud of, and it's not the diamonds.
Close your eyes. Take a breath. Now try to feel genuine cosmic warmth toward the person holding a dead watch battery.
Why pavé makes even veteran bench jewelers reconsider their entire career path.
Ransomware, blizzards, skeleton crews, and one expensive platinum mix-up.
A Calgary store owner recalls the December disaster that tested his holiday spirit — and his fingers.
"All she did was make everyone angry, inspire arguments on the sales floor, and send my blood pressure through the roof."
Jewelers delivered dinosaur poop, glass eye rings, and an elf named "Bling Crosby."
Festivus poles, bison skulls, hidden office gnomes, and a suspicious number of jewelers who simply answered "Me."
The jeweler pulled the ads after only five days.
Raspberry-pink, usually flawless, and a designer favorite.
This vivid green gem comes from one of the coldest places on Earth. Our winner? She’s from somewhere on a hot streak.
My rigato engraving required 10 tools just to create one “fabric” effect.
Bad hires, misplaced trust, and one worker's comp claim that funded a retirement.
You know how you always tell yourself that you'll clean behind the bench "eventually"? Well, now it's too late.
A flu, a snowstorm, and 18-hour days led to one Pennsylvania jeweler's best decision ever.
"This one still haunts me because she was such a good customer over the years."
