This real customer wanted the sheen of sparkly copper.
And congratulations to our winner.
Go big or go home? A jeweler wishes this customer would.
Cullen Wulf explains what happened when he enforced his return policy.
This quartz offers two for the price of one, only at a higher cost.
Waste not, want not is his philosophy.
An owner refuses to fall for this dumb yet real scam artist.
A viewer's question brings out the worst in Gene.
Craigslist is always a great start, he says in this satirical video.
Test your knowledge.
He has a secret routine.
He had really high standards.
His staff members take him very, very literally.
THERE’S AN EGYPTIAN legend that when my family made its way to the surface of the earth we passed over a rainbow and in doing so...
Work is never far from his thoughts.
I HAVE BEEN CALLED evening stone because of my intense dislike of sunlight — it does the most terrible things to my coloring, which is usually...
The dirt helps with a critical aspect of the job.
If you make any of these resolutions, we pity your business.
Hiring a relative isn't always a bad idea. But it was this time.