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You Won’t Believe Why This Customer Returned a Ring

He had really high standards.

Fun2 days ago
10 New Year’s Resolutions Only a Terrible Jeweler Would Make
If you make any of these resolutions, we pity your business.
The Jeweler Cartoons1 week ago
Cartoon: Creativity Is The Jeweler’s Greatest Asset
And yet another customer leaves happy.
Gene the Jeweler1 week ago
Video: Gene the Jeweler Sells a Diamond — and Gets Back a CZ
'We got involved legally.'
True Tales2 weeks ago
This Jeweler Had to Get Innovative with a Penis Ring
In emergencies, release latch.
Photo Gallery2 weeks ago
The Best of the Jeweler: Tim Searfoss Picks His Favorite Cartoon Creations
INSTORE's cartoonist shares some thoughts on his favorite works.
Woulda Coulda Shoulda3 weeks ago
What You Wish You Could Say to The Person Who Asks If You Do Free Appraisals
“Yes, we do. We love providing services for free. It’s what keeps us in business. What other handouts would you like today?” … To the person...
Cullen Wulf3 weeks ago
Video: A Look Back at the Busiest Day of the Year
Cullen Wulf recounts one seriously out-of-control day.
True Tales1 month ago
Funny But True: You Can’t Make These Surprising Stories Up
The joy of surprises...
The Jeweler Cartoons1 month ago
Cartoon: The Jeweler Knows How to Make Do
He always has the right tool for the job.
Gene the Jeweler1 month ago
Video: Gene the Jeweler Shares His Appalling Views on Customer Service
His ideas aren't getting him far.
My Life and Sanity Files1 month ago
This Pennsylvania Designer/Retailer Is a Homebody and a Planner
She doesn't wait for chances, she goes for it!
Gem Quiz1 month ago
Here’s the Answer to November’s Gem Quiz
A Minneapolis gallery manager is our winner this month.
Gene the Jeweler2 months ago
Gene the Jeweler’s Rule: Never Buy the Same Piece Twice
Hey, everybody needs to have goals.
Fun2 months ago
This Gem Is Like Quartz, but a Lot Wetter
If it weren’t for my high water content (anywhere between 3-20 percent), they say I’d basically be quartz. Which to me is like saying that if...
The Jeweler Cartoons2 months ago
Cartoon: So That’s Where All the Lost Diamonds Go …
A jeweler's mouse is lucky indeed.
Gene the Jeweler2 months ago
Gene the Jeweler Puts His Own Spin on Sales
His approach sounds truly ... unique.
Gene the Jeweler2 months ago
Video: Gene the Jeweler Has All the Answers … Well, Almost All
He looks a little puzzled.
Woulda Coulda Shoulda2 months ago
What One Jeweler Wished He Could Have Said to The Client Who Accused Him of Eating Steak and Lobster
His customer thought he was making a fortune on marked-up jewelry.
True Tales2 months ago
True Stories of Customers Who Really Pressed Their Luck
"You want me to do ... what???"

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