The staff came to his rescue ... from mouth-to-mouth.
Some things about holiday retail are awesome (ka-ching!) Others, not so much.
Yet, there's hardly a gemologist who doesn't own at least one specimen.
And congratulations to our winner.
See how jewelers kept things spooky in 2019.
Gene was a prodigy of sorts.
Certain details matter more when you're in the industry.
View his videos on instoremag.com.
Whether you work the sales floor, or manage it, there's a meme here for you.
Even her grandkids were in on it.
And ignores what he doesn't.
My name is based on my original homeland.
He talks about growing up in the business.
She was profiled in a book about the Southern California punk-rock scene.
He's developing new skills, whether he wants to or not.
Hint: it wasn't the diamond she thought they had switched.
Right down to my occasionally radioactive core.
Millennial shoppers respond to education, privacy and transparency.