An appraiser undervalued a client's jewelry donation to the university.
One tip involves a jeweler who allowed a client to pour his own gold.
If you don’t try, nothing will change, says growth expert Elle Hill.
Female self-purchasers are key.
Sales trainer says too many owners give up too quickly.
David Geller’s failure in business led to success as a retailer and later as a consultant.
He would never have been in position to succeed if he hadn’t failed first.
Bosses and workers often have different ideas on what’s equitable. Here’s how to make everyone happy.
Throw away the excuses and renew your perspective.
Learn to sell jewelry as the powerful talisman it always has been.
An industry journalist asks herself: 'What if I were a superhero?'
Don't miss: How to avoid getting in a price war with a competitor.
Smart Age Solutions answers reader questions about websites, social media and more.
Like other tech, it has the potential to make clients way happier with business owners.
4 out of 5 Brain Squad members say no.
When old inventory clogs the cash-flow arteries of your store, here’s how to clean it out.
You're only as good as your people.
Your managerial planning for the month starts here.
Tapping into jewelry customers’ desire for individuality is the key to retail success.
Secure sales techniques not only keep your jewelry safer, they make your clients happier, writes Shane Decker.