Hint: it wasn't the diamond she thought they had switched.
A plate piled high with cookies can go a long way to remedying a false accusation.
His parting words were, 'My wife is going to kill me.'
This real customer wanted the sheen of sparkly copper.
Go big or go home? A jeweler wishes this customer would.
An owner refuses to fall for this dumb yet real scam artist.
He had really high standards.
In emergencies, release latch.
The joy of surprises...
"You want me to do ... what???"
You don't want to do business with these guys.
I got a call from a husband in the middle of a nasty divorce telling me his soon-to-be ex was on her way to make us...
The check never cleared.
Ever heard the phrase, “No question is a dumb question?” Whoever said that never met these customers.
She became visibly angrier and angrier.
"We were told how rude we were."
He swore he could see a line.
A law-enforcement officer would come in often in uniform, but one Saturday, he and his wife came in wearing jeans and t-shirts. Going to write up...
He couldn't believe the way it worked out.
What do you say to the little old lady who brings in her eyeglasses and asks you to insert the screw that holds the lens in...