Dismounts, remounts … what’s in a name?
Instead of selling back the ring on consignment, he had it sized down.
This jeweler learned the hard way: Don’t bank on your customer’s bonus.
This teacher-student couple were in the news for all the wrong reasons.
This customer provided a little too much disclosure with a photo of the ring he was trying to sell.
This goes way beyond mind-reading.
This was one job that had to be left behind.
Her story was too tragic to charge her.
There’s a reason they call it “fool’s gold.”
And it happened during the height of the pandemic.
The customer disappeared into the store bathroom for 20 minutes.
Home delivery of a $35 order just wasn't worth it.
But long pickup times were no match for father-in-law’s memory.
A spurned Christmas gift puts the store owner in a difficult position.
They came inside to say so.
The recently deceased husband apparently weighed in.
Some they could do, but one type is out of the question.
It’s encounters like these that make you wish your engraver had a filter.
The thing about 80-year-old customers is they often lose their belly rings.
She didn’t need jewelry; she needed diapers.