She helped break this jeweler out of the blues.
The staff came to his rescue ... from mouth-to-mouth.
Even her grandkids were in on it.
Hint: it wasn't the diamond she thought they had switched.
A plate piled high with cookies can go a long way to remedying a false accusation.
His parting words were, 'My wife is going to kill me.'
This real customer wanted the sheen of sparkly copper.
Go big or go home? A jeweler wishes this customer would.
An owner refuses to fall for this dumb yet real scam artist.
He had really high standards.
In emergencies, release latch.
The joy of surprises...
"You want me to do ... what???"
You don't want to do business with these guys.
I got a call from a husband in the middle of a nasty divorce telling me his soon-to-be ex was on her way to make us...
The check never cleared.
Ever heard the phrase, “No question is a dumb question?” Whoever said that never met these customers.
She became visibly angrier and angrier.
"We were told how rude we were."
He swore he could see a line.