Connect with us

True Tales

The Customer Caught With His Pants Down

This customer provided a little too much disclosure with a photo of the ring he was trying to sell.




The Customer Caught With His Pants Down

We purchase jewelry from the general public and often ask them to send us pictures of the items they’d like to sell before making an appointment to come by our showroom. We received a photo from a gentleman of a ring he wanted to sell, and upon closer inspection of the background of the photo, we realized he was sitting on the toilet with his pants around his ankles in a public restroom! — Julie Walton Garland, Walton’s Jewelry, Franklin, TN

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at



When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

Promoted Headlines

Most Popular