There’s a chance you’ve stood here before: on the cusp of a new year, pledging to yourself that this time,...
Plus how to conquer the need for immediate gratification.
One jeweler keeps a "wellness box" in the store.
It's also a good idea to hold store sales prior to December.
Millennial shoppers respond to education, privacy and transparency.
Plus, how to use questions to make yourself a better listener.
When starting out, go bold and quirky (just not weird), and the secret to a perfect break.
You'll get to meet more people and feel better about your involvement.
One tip involves a jeweler who allowed a client to pour his own gold.
Don't miss "the right-hand close."
From bench training to personal expectations, this advice provides holistic assistance.
Why don't you hold your opinions first and ask theirs?
The trick that worked in New Mexico.
Whip up your customers' sense of anticipation with a "sneak preview" event.
See the Trees Reading off the flat screens of phone, tablets and desktops for hours on end causes field of vision to narrow. But there’s a...
Pressurized Selling Every store changes watch batteries. To go the next step, offer to check the piece’s water resistance. Last year, Henry’s Fine Jewelry in...
Mother Love Now here’s an idea that would appeal to anyone who’s ever lifted a mop. In a recent year, Brinker’s Jewelry in Evansville, IN, offered...
One morning, when Gregor Samsa woke from troubled dreams, he found himself transformed in his bed into a horrible vermin. He lay on his armour-like back,...
Making More Headspace A favorite app of our Smartwork Media editors is Headspace, which will guide you through a very modern approach to meditation. One of...
A good job interview idea from Selling Power magazine is to have a little accident. Tip over a trashcan or spill a cup of coffee on...
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