The focus is on the customer experience.
From coffee to bourbon, refreshments set shoppers at ease.
Unprecedented times call for inventive solutions.
Lane & Kate’s Rachel Pfeiffer demonstrates resourcefulness and a DIY spirit.
See what more than 30 of our former honorees are doing today.
Selling bridal today requires more than just a dedicated showcase.
These 10 stores will be featured over the next year in INSTORE.
More jewelers are showing their creativity in building customized experiences for engagement-ring shoppers.
They opened a second store a year ago.
Check out our gallery of some of the country's furriest jewelry store staff!
They knew that the biggest risk of all was to stay still.
Many in the business are adjusting their mindset as women’s purchasing power explodes.
Ohio store was once an airplane hangar.
36 people have been arrested in the case.
Charitable giving yields rewards on many levels.
Store greeters set shoppers at ease and serve as brand ambassadors.
Elizabeth Diamond Company has been repeatedly honored as one of Dayton's best jewelry stores.
16 ways to win your employees' love without losing their respect.
Six retailers who mesmerize passersby with window displays.
INSTORE helps you become a better jeweler
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