Safety protocols and differences in the amount of work done by staff are the culprits.
It will affect another local retailer as well.
The husband is likely to refuse to pay the charge.
If they don't do it, they risk losing their top salesperson.
He made the mistake of calling his friend to let him know before he fired the son.
The ring is scuffed and dented after just a year's worth of wear.
The ring was sold for less than the vendor now wants for it.
They did it in just eight months.
He's concerned about offending past and potential clients if he pursues her.
The client is threatening legal action.
The husband-to-be has been a loyal and good client.
He lied to her about two huge sales.
He didn't want his wife to know how expensive the ring was.
An appraiser undervalued a client's jewelry donation to the university.
A longstanding tradition of holiday bonuses and raises is threatened.
But should he retaliate?
Here's how Brain Squad members responded.
When another client suddenly weighs in on a customer’s purchase decision, the sale is lost.
This Virginia jeweler had an amazing impact on his community.
A project to assist elderly residents at a nursing home takes a bad turn.