If they don't do it, they risk losing their top salesperson.
The ring is scuffed and dented after just a year's worth of wear.
The ring was sold for less than the vendor now wants for it.
They did it in just eight months.
He's concerned about offending past and potential clients if he pursues her.
The client is threatening legal action.
The husband-to-be has been a loyal and good client.
He lied to her about two huge sales.
He didn't want his wife to know how expensive the ring was.
An appraiser undervalued a client's jewelry donation to the university.
A longstanding tradition of holiday bonuses and raises is threatened.
But should he retaliate?
Here's how Brain Squad members responded.
When another client suddenly weighs in on a customer’s purchase decision, the sale is lost.
This Virginia jeweler had an amazing impact on his community.
A project to assist elderly residents at a nursing home takes a bad turn.
For this retailer, the question is ... to sue, or not to sue?
When a religious employee refuses to help a same-sex couple, the storeowner must decide how to react.
Should he report the theft to the police and risk losing an important friendship?
How can this retailer put an end to the time- and energy-wasting harassment?