Go the extra mile for your client if you want to see them again.
Alrosa revealed the find in September.
A key factor: There's no pressure to buy or sell.
But most say they enjoy spending so much time with relatives.
It proves you care.
No matter how many people on the sales floor, you must stick to the basics of customer service.
New subscription service available for trend forecasting.
Be sure to consider these four areas to prevent unnecessary conflict.
It's not just vanity.
A conversation and some planning today can minimize your tax burden tomorrow.
These three tips can help drive more traffic to your website.
If you think it's low margins, you're wrong.
Hint: They leave little to chance, and independent jewelers still rule.
As they become more interesting and affordable, watches are appealing to a younger audience.
Cover these topics to maximize your selling opportunities this season.
Aly Martinez builds on success.
Understanding cash flow vs. profit can affect how you manage your business.
When 800 store owners talk, you should listen.
This client's phone manners left something to be desired.
How a client stands may tell you what you need to know about whether they're ready to buy.
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