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Humor: This Customer Turned Sweethearts Around Quickly

Instead of selling back the ring on consignment, he had it sized down.




Humor: This Customer Turned Sweethearts Around Quickly

“Guy came in before Christmas with a diamond. We found a Stuller setting on Showcase and set his diamond. Picked it up Dec. 23. Came back after the New Year to tell me they broke up. Offered to sell his ring on consignment and he brought it in Feb. 3. He called me three weeks later to have it sized down for his new sweetheart.” — Cliff Yankovich, Chimera Design, Lowell, MI



When the Kids Have Their Own Careers, Wilkerson Can Help You to Retire

Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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