We offer a lifetime replacement battery on watches. You pay once and the battery is replaced for a lifetime. Sadly, one of our customers who had...
A couple came into the shop for an engagement ring. The man, speaking to anyone who was listening, commanded: "We need to find my girl-friend a...
This happened about 20 years ago. A young lady comes in to buy a ring for a young man she has only seen at church from...
I always bring my Shih-Tzu, Bentley, to work with me. My clients love him. He is always so friendly and makes them feel welcome. Well, one...
A customer was picking up a repair. He could not stop complimenting a female member of my staff. It started with how beautiful her eyes were,...
American jewelers share their weirdest storiesYeah, we’re suckers for a great story. Since launching INSTORE back in January 2002, we’ve consistently asked the jewelers we meet a...
Had a fellow come in one day and ask if I remembered him. I really didn’t so he continued on about the battery that I had...
I grew up in the family jewelry business. When my father passed away, I got a small container of his ashes, which I put in the...
“One time a funny old man came into our store. He didn’t know where he was and he just wanted to rest. He sat on a...
Shortly after I had sprained my ankle, I had a customer walk into my shop who also appeared to be limping. So my big mouth opened...
I had a young bride-to-be come in the store and look at the semi-mount and loose diamond case. I overheard her tell her friend that if...
A man walked in and wanted to buy a diamond bracelet. I showed him many — stating the prices as “twenty-five hundred, thirty-three hundred, and this...
I had a customer in shopping for a gift for his wife. She called him on his cell phone and must have accused him of being...
A LADY BROUGHT in two diamond rings on the chance we might buy the stones. The rings had belonged to her deceased mother. The customer told...
This month, we have two ?True Tales? that you have a good chance of experiencing yourself this holiday season: A customer, on December 20th, when the...
I had a customer who was trying to describe a type of ring that he had seen in my store. He was really struggling to come...
Strange stories from the front lines We had a young boy in our store who thought our showcases were tasty. He started at one end, stuck...
?Our decor and presentation leads some people to assume our store is more of a museum than a retail jewelry store. Many times people come in...
One Saturday, a lady came in, marched up to my husband and announced loudly: “I need a pair of big, beautiful gonads. The darker the purple...
Strange Stories From The Front Lines ?We had a customer who wanted a custom-made solid gold necklace made up of dog bones all connected around the...
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