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True Tales: The Lost Watch Battery

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Had a fellow come in one day and ask if I remembered him. I really didn’t so he continued on about the battery that I had installed in his watch. I suspected something had gone awry and I was in for a complaint. He stated that he had lost the watch only a week after I installed the battery. I expressed my sympathy for his loss and tried to figure out how this was going to be my problem. Then I asked what he thought I could do for him. He wanted to know if he could have a refund for the battery because it was of no use to him anymore. I was searching for the right words and the only thing that came out was, “No problem — bring in the battery and I’ll be happy to give you a refund.” To which he promptly replied, “But I lost that, too!”
 
ROBERT B., 
CENTEREACH, NY

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Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

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True Tales

True Tales: The Lost Watch Battery

Published

on

Had a fellow come in one day and ask if I remembered him. I really didn’t so he continued on about the battery that I had installed in his watch. I suspected something had gone awry and I was in for a complaint. He stated that he had lost the watch only a week after I installed the battery. I expressed my sympathy for his loss and tried to figure out how this was going to be my problem. Then I asked what he thought I could do for him. He wanted to know if he could have a refund for the battery because it was of no use to him anymore. I was searching for the right words and the only thing that came out was, “No problem — bring in the battery and I’ll be happy to give you a refund.” To which he promptly replied, “But I lost that, too!”
 
ROBERT B., 
CENTEREACH, NY

Advertisement

SPONSORED VIDEO

Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

Promoted Headlines

Most Popular