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True Tales: The Lost Watch Battery

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Had a fellow come in one day and ask if I remembered him. I really didn’t so he continued on about the battery that I had installed in his watch. I suspected something had gone awry and I was in for a complaint. He stated that he had lost the watch only a week after I installed the battery. I expressed my sympathy for his loss and tried to figure out how this was going to be my problem. Then I asked what he thought I could do for him. He wanted to know if he could have a refund for the battery because it was of no use to him anymore. I was searching for the right words and the only thing that came out was, “No problem — bring in the battery and I’ll be happy to give you a refund.” To which he promptly replied, “But I lost that, too!”
 
ROBERT B., 
CENTEREACH, NY

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Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

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True Tales

True Tales: The Lost Watch Battery

Published

on

Had a fellow come in one day and ask if I remembered him. I really didn’t so he continued on about the battery that I had installed in his watch. I suspected something had gone awry and I was in for a complaint. He stated that he had lost the watch only a week after I installed the battery. I expressed my sympathy for his loss and tried to figure out how this was going to be my problem. Then I asked what he thought I could do for him. He wanted to know if he could have a refund for the battery because it was of no use to him anymore. I was searching for the right words and the only thing that came out was, “No problem — bring in the battery and I’ll be happy to give you a refund.” To which he promptly replied, “But I lost that, too!”
 
ROBERT B., 
CENTEREACH, NY

Advertisement

SPONSORED VIDEO

Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

Promoted Headlines

Most Popular