Plus: something to think about.
Hamilton offered an experience to remember.
Connect with clients through reassurance, friendliness and genuine questions.
Taking care of the small things during your busy season can yield big results.
It's easier to get than you think.
This is a great way to show how excited you are about a gift purchased in your store.
Words of wisdom from a Maryland jeweler.
Why are some jewelers thriving while others are going out of business? In this issue, we seek answers.
It's time to create a "moat" around your prices.
It's an extremely simple formula.
“It adds a great element of fun."
Whip up your customers' sense of anticipation with a "sneak preview" event.
A project to assist elderly residents at a nursing home takes a bad turn.
Hire a food truck to feed attendees at your next store event.
This Wisconsin store has a popular line of pendants shaped like area lakes.
Concentrate on custom and healthy vendor relationships to succeed in today’s jewelry retail environment.
Capturing footprints and noseprints could be a hit with your customers.
Here's the fastest way to see how much your team knows about the customers they serve.
To deliver an unforgettable holiday experience, you have to be on top of your sales game.
It's no time to cut corners on security.