Jimmy Degroot

Video: 4 Conversations You Need to Have With Your Jewelry-Store Team

A good conversation can take your team a long way.

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Published

2 years ago

July 29, 2021

Jimmy DeGroot

A GOOD CONVERSATION can take your team a long way.

This is especially important if your team is not involved in regular, systematic training, says Jimmy DeGroot.

He recommends gathering your team for regular meetings. They don’t have to be fancy, but he recommends having four specific conversations.

Watch the video to learn what you should be talking about:

It Was Time to Make a Decision. It Was Time to Call Wilkerson.

Except for a few years when he worked as an accountant, Jim Schwartz has always been a jeweler. He grew up in the business and after “counting beans” for a few years, he and his wife, Robin, opened Robin James Jewelers in Cincinnati, Ohio. “We were coming to a stage in our life where we knew we have to make a decision,” says Jim Schwartz. He and Robin wanted to do it right, so they called Wilkerson. The best surprise (besides surpassing sales goals)? “The workers and associations really care about helping us move out own inventory out of the store first. It was very important to us.”