Training can help to calm the storm.
Being a workaholic has done his marriage no favors.
He talks about growing up in the business.
He has something to prove.
Jimmy visits Adam Funk of Diamonds & Gold in Green Bay, WI.
Use your downtime wisely.
Strong communication can improve morale and even boost sales.
Jimmy talks about his experience as a jeweler following the 9/11 tragedy.
Forget about the Styrofoam cups and powdered creamer.
Jimmy DeGroot offers a few practical tips.
He describes the corporate business as "very cutthroat, very push-push".
Some of his anxiety may be self-induced.
Show potential customers what it's like to do business with you.
'I wanted a free, open forum where everybody could say whatever they want, whenever they want.'
It's a simple way to grow your profits.
Sometimes jewelers flub the easy sale.
Jimmy talks with Dave and Spencer Mink of TraxSales.
Gene was a prodigy of sorts.
You don't have to wait till the last minute.
IN A RECENT VIDEO, jewelry store training expert Jimmy DeGroot talked about how to greet jewelry customers without coming off as too salesy. In his latest...