Use your downtime wisely.
Strong communication can improve morale and even boost sales.
Jimmy talks about his experience as a jeweler following the 9/11 tragedy.
Forget about the Styrofoam cups and powdered creamer.
Jimmy DeGroot offers a few practical tips.
He describes the corporate business as "very cutthroat, very push-push".
Some of his anxiety may be self-induced.
Show potential customers what it's like to do business with you.
'I wanted a free, open forum where everybody could say whatever they want, whenever they want.'
It's a simple way to grow your profits.
Sometimes jewelers flub the easy sale.
Jimmy talks with Dave and Spencer Mink of TraxSales.
Gene was a prodigy of sorts.
You don't have to wait till the last minute.
IN A RECENT VIDEO, jewelry store training expert Jimmy DeGroot talked about how to greet jewelry customers without coming off as too salesy. In his latest...
He talks about growing up in the business.
Here's an approach for striking the right balance.
It's better to embrace positivity.
Here are a few ideas for connecting with people.
Jimmy and Doug share the 10 dumbest things they've seen happen in jewelry stores (including their own).