SPONSORED CONTENT Stop Losing Appointment Requests in Your Inbox: Meet Clientbook Appointments Making appointments has never been easier thanks to Clientbook Appointments. Walk-in traffic isn’t what it used to be, and the stores that succeed today aren’t waiting for customers to show up. They’re bringing customers back on purpose. The single most effective way to do this? Setting appointments. An appointment transforms a casual browser into a committed buyer, turning a “maybe later” into a definite sale. That’s exactly why we’re launching Clientbook Appointments on January 13th. The Hidden Problem: Appointments That Vanish On paper, you “offer appointments.” In real life, here’s what actually happens: a potential client fills out the form on Friday night. It hits a generic email inbox. By the time someone sees it, forwards it to the right person, and they actually reach out, that guest has already booked with whichever store replied first. Nobody’s being lazy, but your system is. Appointment inquiries are living in inboxes, not in Clientbook. There’s no clear owner, no easy way to prep for the visit, and no way to see which appointments actually turned into sales. Every missed appointment request is a high-intent shopper who walked into a competitor’s store instead of yours. How Clientbook Appointments Drives Revenue Clientbook Appointments puts those high-intent moments where they belong: inside your clienteling system. When a guest books from your website, a QR code, or a link you text, that request flows straight into Clientbook and ties immediately to their client profile. One system. One flow: Booking → Conversation → Sale. You can assign appointments to anyone on your sales team, simplifying workflow. Your customers – or soon-to-be customers – can easily request a date and time to come into your store. Before the guest ever walks in, your associate can see their full history: past purchases, preferences, notes from previous visits. Instead of starting with “So, what brings you in?” they’re saying: “Last time you were here you loved that oval halo in yellow gold. I already pulled a few similar pieces I think you’ll really like.” Once an appointment is booked, the system sends automated confirmation SMS reminders. If a client needs to reschedule, they can do so easily without playing phone tag. This automated follow-up reduces no-shows dramatically and frees your associates to focus on selling. Clientbook Appointments tracks every detail: total appointments, show rates, conversions, and sales—all in one comprehensive report. Track Real Revenue Because Clientbook Appointments integrates with your sales tracking, you can finally see the full picture: how many appointments you had, how many showed, how many guests ended up buying, and what they spent. When a client makes a purchase during their appointment window, the sale is automatically attributed to that appointment. Robbins Brothers has been an early adopter of appointments and uses this visibility to better understand appointment outcomes and streamline their in-store workflow. Appointments convert 2-3x better than walk-ins. When you give those guests a dedicated time, a prepared associate, and quick confirmation on their phone, you’re stacking the deck in your favor. Clientbook Appointments’ reporting function lets you easily measure your success. Why Generic Tools Fail Calendly doesn’t know her ring size or anniversary date. Podium can’t link an appointment to a $10,000 sale in your POS system. Generic tools create data silos. Clientbook Appointments leverages the rich client data already in your system to make every interaction personal and effective. Your Move Every week you keep running appointments through forms and inboxes, you’re taking your best buyers and rolling the dice. Every appointment should live in Clientbook. Every associate should walk into appointments prepared. Every owner should see what those appointments are actually worth. See Clientbook Appointments in action at demo.clientbook.com.
