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The Plumb Club Podcasts Start New Year With Education on Propelling Retail Success Into the Future

Each podcast delivers expert insights and practical tools to help retailers find new markets and stand out with customers.

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(PRESS RELEASE) NEW YORK — The Plumb Club’s January 2026 podcasts from jewelry industry experts discuss the shifting landscapes that may face a jewelry retailer this coming year. These podcasts provide many insights, from new trends and new technology, to carefully navigating the steps to ensure a retail business is set up for success for generations to come. Each podcast provides experienced insights and effective tools to help retailers identify new markets, as well as stand out in the minds of their customers.

The Plumb Club Podcasts Start New Year With Education on Propelling Retail Success Into the Future

Passing the Torch Without Blowing Up the Family Business:
Succession planning is key to the long-term health of many businesses, especially for the family-owned independent jeweler. There are many delicate factors to consider including timing, method, as well as assuming leadership while maintaining a positive relationship with family and staff. In this podcast, Michael Burpoe on behalf of Ostbye, speaks to retailers, Monteca Confer Beisel (Confers Jewelers), Samantha Tupper (Wink’s Fine Jewelers) and Craig MacBean (Ostbye) about the process, pitfalls and positives of their succession into family businesses and how they are planning to pass the torch to the next generation.

The Plumb Club Podcasts Start New Year With Education on Propelling Retail Success Into the Future

Jewelry Trends and Innovations: Enhancing Retail Success:
Understanding the newest trends and innovations that are shaping the industry can help propel a retailer’s success. In this podcast narrated by Ethan Akhavan of Ryan Gems provides key take aways such as insights into current trends, the importance of responsible sourcing, and leveraging technology in jewelry retail. He provides listeners with key tips on staying ahead and discusses the concept of jewelry curation, which is a strategic approach to creating cohesive and appealing collections that resonate with customers.

The Plumb Club podcasts, which are added monthly, provide strategies, knowledge and immediately actionable steps from industry leaders, that help retailers across a variety of business areas. The newest podcasts, as well as the previous ones, are available on The Plumb Club website under the “Resources” tab.

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SPONSORED VIDEO

Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson

When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren. For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish. "Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful." The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing." Smith's recommendation is emphatic: "I would never be able to do what they did by myself."

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