The following stories are from VMSD, INSTORE’s sister publication for retail design professionals. Visit VMSD.com or subscribe here.
Hermès Spends $400 Million on Rodeo Drive Real Estate
Hermès dropped $400 million on two adjoining buildings on Beverly Hills’ Rodeo Drive — the priciest deal there since the early 2000s. The 25,000-square-foot property currently houses Tom Ford, Moncler and Balenciaga, with leases still in place for years, so Hermès’ plans remain unclear. The French fashion house already operates a store a few storefronts away. This won’t affect most of us selling engagement rings on Main Street, but it’s a telling signal: at the very top of the market, the bet on physical retail has never been bigger. Read more.
Saks Global Closing 8 Saks Fifth Avenue Stores and 1 Neiman Marcus Location
While Hermès is buying, Saks Global is shrinking. The company is shutting eight Saks Fifth Avenue stores and one Neiman Marcus location as part of its Chapter 11 restructuring — what corporate calls “footprint optimization.” Closures hit Birmingham, Columbus, East Rutherford (NJ), New Orleans, Philadelphia, Phoenix, Richmond and Tulsa, plus the Neiman Marcus at Boston’s Copley Place. Most Saks OFF 5TH discount stores and standalone Fifth Avenue Club styling suites are also closing. Bergdorf Goodman stays open. Read more.
Bill Chidley authors new book, “The Brand Vortex: The Guide to Branding with Gravitational Pull.” PHOTO COURTESY OF PR NEWSWIRE
The Science of Customer Pull: Why Brands Win on Instinct, Not Arguments
In a column worth reading on VMSD, branding strategist Bill Chidley argues that the “build awareness, spark interest, drive action” playbook is dead. Customers today gravitate toward brands that feel right before they can explain why. His core insight: brands fail when they try to be everything at once — simple and luxurious and community-driven and exclusive. Pick one identity and align every signal around it. Written for big-brand strategists, but the thinking applies to any jeweler wondering why some stores just pull people in while others struggle despite doing “everything right.” Read the full column.
A Meal-Prep Chain’s “Refrigerated Theater” — and What It Means for Your Cases
Florida-based Ideal Nutrition grew from online meal-prep to 12 brick-and-mortar stores between Miami and Tampa, built around a 1,200-square-foot prototype centered on “refrigerated theater” — glass-fronted coolers showcasing 450–500 meals as the visual centerpiece. It’s a meal-prep shop, not a jewelry store. But swap “refrigerated theater” for “jewelry theater” and the concept translates: your display cases aren’t storage — they’re a performance. Read more.
Burst Pipe Shutters Puma’s NYC Flagship
New York’s cold snap burst a pipe inside Puma’s 24,500-square-foot Fifth Avenue flagship, forcing it to close “until further notice.” If it can happen on Fifth Avenue, it can happen on Elm Street. Mid-winter reminder: know your shut-off valves, insulate exposed pipes, and keep your thermostat above 55°F overnight. A $200 plumber visit now beats a $20,000 insurance claim later. Read more.
Takeaways for Jewelers From This Week’s Wrap-Up
Here are a few actionable takeaways for jewelry retailers based on this week’s headlines:
- Two luxury companies, two very different trajectories. Hermès is spending $400 million to own more real estate. Saks is closing stores in bankruptcy. The difference? Hermès sells desire backed by scarcity and craftsmanship. Saks sells other people’s brands at a markup. If your business depends entirely on carrying brands customers can find elsewhere, take note.
- Pick one identity and own it. Chidley’s Brand Gravity column argues brands fail when they try to be everything. What’s your store’s pull? Trusted local expert? The place where gem lovers geek out together? The jeweler who makes buying effortless? Pick one and build everything around it.
- Think of your cases as theater. A meal-prep chain calls its cooler displays “refrigerated theater.” Your jewelry cases deserve the same treatment. Are your pieces spotlit and staged to tell a story, or are they just … sitting there?
- Check your pipes. Puma’s flagship is dark because of a burst pipe. February isn’t over. Take precautions.
