Press Releases

Citizen Watch Unveils New ‘My Citizen’ App

(PRESS RELEASE) NEW YORK – Citizen Watch unveils the new ‘My Citizen’ application for iOS and Android users that will enhance the overall ownership experience and help streamline the timepiece registration process.

By revolutionizing the way customers access their setting instructions and register their watches for warranty, this app is a first of its kind – digitally recognizing the face and case back of any Citizen timepiece. It allows a user’s smartphone to first identify, then transmit model, serial and caliber information to an online watch registration form, making not only timepiece registration easy, but accessing user manuals and contacting customer care seamless as well.

The ‘My Citizen’ app houses all information in one location, such as date and proof of purchase, warranty registration confirmation, owner’s manual and setting instructions. The ‘My Citizen’ app also provides notifications for new product releases and quick tap access to setting instructions when daylight savings or time-zone changes have been detected.

“It is important for Citizen to continue to seek innovation and digital leadership within the watch category,” says Barbara Garces, chief digital officer, Citizen Watch America. “By creating this application, Citizen continues to create value and convenience for its consumers through cutting edge technology.”

The Citizen digital team worked closely with global software and technology company Endava to strategize, design, and develop the app. Endava’s considerable engineering expertise, combined with the ability to devise and design compelling and meaningful user experiences, has allowed them to build and launch products for some of the largest global companies. This application is the first timepiece-related program built by Endava and Citizen holds category exclusivity.

The ‘My Citizen’ app is currently available for download via the Apple Store and Google Play.

For further information please visit, CitizenWatch.com

INSTORE Staff

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

Recent Posts

The Art of Illusion

TREND REPORT FROM FRANCE Francéclat brings the savoir-faire of French jewelers to the world stage,…

2 days ago

June Means Dads, Outdoor Events and Time to Pay Homage to the Selfie

To welcome the warmer weather, join in the fun on National Sauntering Day.

2 days ago

Engaging Conversations With Customers Are Sure to Help Boost Bottom Line Sales

Master jewelry sales with expert tips and make every interaction memorable and joyful.

2 days ago

Kyle Edward Fine Jewelry Closes Salisbury Location

Find liquidation prices storewide during the closing sale.

2 days ago

$4M Burglary Ring: 4 Charged With Stealing Jewelry, Heirlooms Across 25 Towns in Massachusetts

The suspects allegedly targeted homes of people of Indian or South Asian heritage, "relying on…

3 days ago

Affordable Gems: The Affordable Color Solution

Affordable Gems’ Presidents Vishnu and Vishal Batwara can help you sell more color!

3 days ago

This website uses cookies.