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Gems & Jewelry Buying Behavior Survey 2021

Part 4: Consumers’ jewelry style preferences revealed by plumb club research.

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THE PLUMB CLUB recently conducted a survey of more than 1,000 jewelry consumers and asked their jewelry purchase preferences across a variety of style and subject categories.

To a great extent, consumers agree (67%) that when they wear jewelry, they wish to wear pieces that express their personality and mood. 64% of consumers say that symbols used in jewelry either do, or to some extent, have the power to convey emotion or to protect.

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When it comes to expressing a consumer’s personality, 44% of consumers prefer traditional or classic styling, 20% prefer a minimalistic approach, while 14% prefer contemporary and 12% vintage. Trendy or fun styling preferences came in at 9%.

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Overwhelmingly, 78% of consumers say that colorful jewelry lifts their mood and define colorful jewelry as jewelry that contains one color of brightly colored gemstones (43%) or jewelry with a mix of many colored gemstones.

When purchasing color gemstone jewelry, 41% of consumers prefer a neutral palette that might work for more outfits, while 31% want brightly colored gems. Multi-color and pastel preferences were split, each at 14%.

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Consumers purchasing pearls prefer white pearls (53%) over color pearls (24%) and generally prefer their pearls in a classic strand styling (52%). 37% of consumers say that when they buy pearls, they like more modern styling.

Consumers’ Jewelry Style Preferences Revealed by Plumb Club Research

For watches, 70% of consumers say that they define their watch style as classic and 24% define their style as vintage. While 55% say they prefer to buy watches with an automatic movement, 42% prefer a classic wind. 37% say they want battery operated movements and 16% like watches with complications.

The findings above were part of an expansive multi-focused study initiated by The Plumb Club, a coalition of 45 best-in-class suppliers to the jewelry and watch industry. The study was conducted in the first half of 2021 with a sampling of 1,049 men and women from ages 25-60 with a focus on 10 test markets across the US. It was done with the help of Paola De Luca, The Futurist and Qualtrics.

Additional information from this expansive research will be shared over the next number of weeks. Any retailer wishing more information on The Plumb Club Industry & Market Insights 2021 should contact a Plumb Club Member. For a full list of The Plumb Club Members visit here or email [email protected]

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Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson

When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren. For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish. "Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful." The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing." Smith's recommendation is emphatic: "I would never be able to do what they did by myself."

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