True Tales

Humor: This Client Was All Dirt and No Pay

A guest told us he had found some pure gold and asked if we could sort through and test it. We, of course, said we could, not knowing … He proceeded to bring in a cooler filled with dirt for us to “sort through.” He insisted there was gold in there and talked a sales associate into checking it, saying we could take our time. One of our staff graciously sifted through it to find a tiny amount of pyrite. We called the guest to say we found no gold and only a small amount of pyrite and to please pick up your cooler of dirt. He never returned, and the cooler sat in a corner in the back room for years until we threw it out. Never again! — Katrina Sustachek, Rasmussen Diamonds, Racine, WI

INSTORE Staff

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

Recent Posts

The Art of Illusion

TREND REPORT FROM FRANCE Francéclat brings the savoir-faire of French jewelers to the world stage,…

12 hours ago

June Means Dads, Outdoor Events and Time to Pay Homage to the Selfie

To welcome the warmer weather, join in the fun on National Sauntering Day.

23 hours ago

Engaging Conversations With Customers Are Sure to Help Boost Bottom Line Sales

Master jewelry sales with expert tips and make every interaction memorable and joyful.

23 hours ago

Kyle Edward Fine Jewelry Closes Salisbury Location

Find liquidation prices storewide during the closing sale.

1 day ago

$4M Burglary Ring: 4 Charged With Stealing Jewelry, Heirlooms Across 25 Towns in Massachusetts

The suspects allegedly targeted homes of people of Indian or South Asian heritage, "relying on…

1 day ago

Affordable Gems: The Affordable Color Solution

Affordable Gems’ Presidents Vishnu and Vishal Batwara can help you sell more color!

1 day ago

This website uses cookies.