Categories: Line Time

Line Time: When Should We Put Up Our Holiday Decorations?

The right words THE SITUATION 
The more customers speak with you, the more they begin to feel comfortable with you as a person, not a salesperson. So, engage them with an opening line that is not about the sale at all. A timely one might be: 
 
 
WE’VE BEEN HAVING A LITTLE DISCUSSION. WHEN DO YOU THINK WE SHOULD PUT UP OUR HOLIDAY DECORATIONS AT THE STORE? 
 
WHY YOU SAY IT 
Customers will be genuinely flattered that you asked their opinion, and you’ll begin to know each other as people. Another timely possibility is to ask customers their plans for the holidays.  
 
SOURCE: HARRY FRIEDMAN

INSTORE Staff

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

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