How would you solve “the mystery of the missing diamond”?
How should this independent retailer handle it?
Displays, amenities and decor are three areas you may be able to both improve and save money.
A vendor’s mistake and lack of communication threaten to derail a client’s carefully choreographed proposal.
If you’re not doing these four things, you’re missing out.
Is there a better way the retailer could have handled this issue?
A small input error causes a huge problem with an engagement ring client.
International Diamond Center prioritizes philanthropy, making a commitment to positively impact their community year-round.
It’s your action plan for the new year.
Should the salesperson have let this client walk rather than setting the diamond?
These three approaches to client service can have a big impact on your sales.
The buyers of a lab-grown diamond ring, needing a replacement, are dismayed to discover the plummeting value of their original purchase.
From inventory to customer service, automating certain actions will help you take your business to the next level.
It involves creating checklists for each task within the process.
Time management, processes and communication are key.
Change your focus from “always be closing” to “always be building relationships,” writes Megan Crabtree.
Planning ahead will help you keep your showcases full, no matter what.
Even after the customer leaves, you still have a chance to save the sale.
In the lead-in to the holidays, it’s all about inventory and marketing.
It can help you close customers more quickly while also raising your margins.
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