31 HALLOWEEN traditionally marked a time of deep seasonal uncertainty as the harvest season gave way to winter. This period of transition, it was held, opened a portal that allowed denizens of the otherworld to wander the earth. So celebrate Halloween with some intensity this year. Send Halloween cards. Get dressed up to lower the threshold resistance to your store. Never, it feels, has a year asked us so directly: “Trick or treat?”
6 Mark THE PREMIERE OF CSI: CRIME SCENE INVESTIGATION 20 years ago by conducting your own forensic investigation of an engagement-ring sale that went bad in the last month. Discuss what went wrong, what the warning signals were, and what other approaches could have been tried. Nail that sales killer.
14 On the anniversary of COACH JOHN WOODEN’S 1910 BIRTH DATE, keep in mind his strategies as you coach your staff: explain, demonstrate, imitate, correct and repeat. “Little things make big things happen,” Wooden famously said.
20 On FACE YOUR FEARS DAY, think of what’s making you anxious and ask yourself: What’s the worst thing that could happen if you deal with that issue? Can you handle the repercussions?