Categories: Line Time

Line Time: May I Ask You a Question?

The 180-degree pass-by involves walking near the customer, saying ?Hello,? and passing by. Then, after three or four steps, turn around and with a quizzical look on your face say: 

MAY I ASK YOU A QUESTION?

WHY TO SAY IT
Usually the customer will then turn, take a few steps toward you and say, ?Sure.? Now’s your chance to open the sale: ?The buyer just ordered this model ? do you think we should order this other model too??  

SOURCE: HARRY J. FRIEDMAN 

INSTORE Staff

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

Share
Published by
INSTORE Staff

Recent Posts

The Art of Illusion

TREND REPORT FROM FRANCE Francéclat brings the savoir-faire of French jewelers to the world stage,…

1 day ago

June Means Dads, Outdoor Events and Time to Pay Homage to the Selfie

To welcome the warmer weather, join in the fun on National Sauntering Day.

2 days ago

Engaging Conversations With Customers Are Sure to Help Boost Bottom Line Sales

Master jewelry sales with expert tips and make every interaction memorable and joyful.

2 days ago

Kyle Edward Fine Jewelry Closes Salisbury Location

Find liquidation prices storewide during the closing sale.

2 days ago

$4M Burglary Ring: 4 Charged With Stealing Jewelry, Heirlooms Across 25 Towns in Massachusetts

The suspects allegedly targeted homes of people of Indian or South Asian heritage, "relying on…

2 days ago

Affordable Gems: The Affordable Color Solution

Affordable Gems’ Presidents Vishnu and Vishal Batwara can help you sell more color!

2 days ago

This website uses cookies.