The sale is closed. So your job's finished, right? Wrong, says Shane Decker, it's just beginning.
If you're not recording values when taking in a customer's jewelry, you could be in for an expensive lesson, says David Geller.
“ALL MY CUSTOMERS care about is price.” Sound familiar? In all my years of working with jewelers, I don’t think I’ve heard a more commonly-used excuse...
Energize your holiday sales by giving electronics to your store's highest sellers, suggests David Geller. Would you spend a measly $1,594.95 to have a fabulous Christmas?
The holidays mean more lost opportunities than any other season, says Shane Decker.
David Geller asks if you have the price points you want to sell, or those your customers want to buy.
So your holiday orders are written in stone? Not so fast, says David Geller. There's still time for some tweaking.
It's hard to sell high-end when you're scared, says Shane Decker.
Shane Decker tells you how to close without being pushy, and answers other burning questions from INSTORE readers.
Creating financial forecasts in QuickBooks isn't nearly as hard as most people think, writes David Geller.
Should you negotiate price with your customers?
To fight Internet competitors, start by reconsidering your approach to memo, says David Geller.
This month, Shane Decker tackles questions from Instore's retail readers. Fire away.
Understanding 'cost of goods' is key to determining the health of your business, says David Geller.
The right pay structure makes your sales manager a partner in your business without signing over your shares, says David Geller.
Don't be shy ... bring out your best. Shane Decker offers four reasons you should show everyone a high-ticket item.
If your salespeople aren't showing your best stuff to every customer, they're letting you down, says Shane Decker.
Identifying your store's key metrics, and working to raise them, is your ticket to success, says David Geller.
It's time for maximum motivation. David Geller outlines different commission programs you can use in your store.
Waiting for the holidays to save your bacon ... again? It doesn't have to be this way, says Shane Decker.
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