Press Releases

Alrosa Introduced Alrosa Video-Viewer Solution for Remote Viewings of Diamonds

It allows its clients to view goods remotely in a real-time with the assistance of ALROSA’s experts.

Published

4 years ago

October 12, 2020

INSTORE Staff

(PRESS RELEASE) United Selling Organization of ALROSA has successfully upgraded its ALROSA Video-Viewer service, allowing its clients to view goods remotely in a real-time with the assistance of ALROSA’s experts.

ALROSA started actively developing the solution for remote viewings of diamonds this spring, when the COVID-19 pandemic and related restrictions halted traditional customers’ visits to the company’s office for goods’ review and selection for several months.

This resulted in a new ALROSA Video-Viewer service that gives clients an opportunity to review goods in a video conferencing mode. They have a real-time communication with ALROSA’s expert, who is directly working with rough. The clients’ feedback indicates that the service allows them to thoroughly study goods from all angles, compare positions with each other and obtain all data they need to make an informed choice.

“ALROSA Video-Viewer provides our clients with a highest quality service complying with all information security criteria. In our recent months’ practice, during persisting counter-pandemic restrictions this tool allows our customers successfully studying and choosing the rough they need regardless of their physical location”, said Evgeny Agureev, deputy CEO of ALROSA.

This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”