Collaborative interaction is a must for today’s sales environment.
As more stores start carrying Lightbox, expect uncomfortable conversations with customers and your lab-grown diamonds suppliers.
It's time to stop selling and start consulting, says Abe Sherman.
Sell what's aged so that you're lean and mean to open 2021.
We can help each other through this challenging time.
TIME FOR MEN If time is the ultimate luxury, a watch might just follow close behind. It may not be essential, but it’s functional and expresses...
Something that can make or break your business, that’s what. I thought that Linkedin had become glitchy after receiving a notification that Daniela Balzano was a...
That hard work you put into fostering relationships with customers all year long is about to pay off. I’m a fourth-generation jeweler and recently left a...
Sure, they can get boring to look at. But those staples keep your business humming. Sure, they get boring to look at, but staples are what...
Or, in another word, love, so put those lab reports away Ever hear the expression, “The older I get, the smarter my parents get”? As I...
Yes, WE HAVE ➤ We send the diamonds to Schumacher Diamond Cutters in Bismark, ND. They are quick and their re-cutting and repair service is exceptional....
This week, we bring you another vintage “In the End” comedy column — this one from February 2007. Our subject? A sleazy parody of our then-...
FUN IDEAS FOR selling more Trollbeads, a charitable idea for watch battery replacements, the power of familiar music, and one piece of advicd for handling the...
A TWIST ON SILENT auctions, delaying a collector on your doorstep, a reason for saving old wishlists, and a few more New Year’s resolutions. INVENTORYBuy It...
OKAY, YOU’VE GOT a clean slate. Here’s how you can make the most of it. The biggest irony of business: Dealing with the urgent and unexpected...
CHOOSING THE RIGHT Christmas music, a happy medium for personalized Christmas cards, a super-delivery service for snowy Oregon, and the wisdom of taking vendor fast-payment discounts....
HALLOWEEN WISHES Send Alternative Cards Christmas cards are a terrific way to deliver a holiday shopping reminder and a terrible one — because everyone else is...
PRESENTATION IS EVERYTHINGGenerate Hate Originality is good, but execution is better. Lucian Lee, owner of Hale’s Jewelers in Greenville, SC, says the humble gift certificate saved...
America’s Coolest Stores share a recipe for success: one part dream, one part commitment and one part the deep sense of community they share. [dropcap cap=S]oon...
The “In the End” team takes a few moments to memorialize a few things that are no longer with us. “HOW CAN I HELP YOU TODAY,...
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