You have 30 seconds to make the right impression, says Shane Decker.
Shane Decker shows you how to spend your own time wisely.
Strong leadership means making sacrifices, warns Shane Decker.
Live by it and you’ll be happier, have a better attitude, and a cooler workplace.
It's up to owners and managers to get their sales teams to role-play and practice their sales skills, says Shane Decker.
Shane Decker helps you fight the discounter down the street with reasoning about prices your customers are sure to understand.
It's great to romance the product, but, Shane Decker says, it's more important to have an interest in their special event.
With the holidays upon us, Shane Decker offers the keys to a king-sized selling season.
Smart salespeople know when to shut up, says Shane Decker.
The best store design in the world won't offset lame staff. Shane Decker lists the four things your sales associates must get right.
Consider e-tailers worthy adversaries, with a weakness, says Shane Decker.
Grumpy salespeople put a frown on Shane Decker's face, and can kill your store's sales.
Customers will always tell you they're just looking. Don't fall for it, says Shane Decker.
Are your salespeople making you money? Shane Decker tells you the different metrics that will make the answer clear.
Customers are getting real smart, real fast. To increase your sales, you've got to do the same, says Shane Decker.
Hey, all you salespeople who act like you don't have the right to ask for the sale! Shane Decker has something to tell you.
Straight commission plans are risky, but lucrative. Shane Decker explains how to make yours work.
How should you compensate your sales staff? Shane Decker tells you how in the first of a two-part series.
It's easy to find out what your male customers want, as long as you ask the right questions, says Shane Decker.
Expensive carpet and luxurious display cases do not make a cool store, says Shane Decker. Amazing people do.
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