Connect with us

Press Releases

Christopher Designs Expands Customer Service to Seven Days a Week

mm

Published

on

(PRESS RELEASE) NEW YORK – In an effort to meet the growing demands of their business and their family of independent retailers, Christopher Designs expands their customer service operation to seven days per week.

Monday through Friday, from 9:00 – 5:30pm ET, customers will continue to call the main number (212) 382-1013 and select the extension of their customer service representative. During the weekends from 9:00 -5:00pm ET, customers can now connect with a representative by dialing the main number and pressing extension 2. 

“We know a lot of business is conducted during the weekend by our family of fine jewelry retailers,” says Christopher Slowinski, CEO and President. “In order to help them close their sale they need to have access to product information, pricing estimates and the ability to check order status. This is just another example of our commitment to providing support throughout the sale process.” 

The expanded customer service hours are available immediately. 

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular