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Christopher Designs Expands Customer Service to Seven Days a Week

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(PRESS RELEASE) NEW YORK – In an effort to meet the growing demands of their business and their family of independent retailers, Christopher Designs expands their customer service operation to seven days per week.

Monday through Friday, from 9:00 – 5:30pm ET, customers will continue to call the main number (212) 382-1013 and select the extension of their customer service representative. During the weekends from 9:00 -5:00pm ET, customers can now connect with a representative by dialing the main number and pressing extension 2. 

“We know a lot of business is conducted during the weekend by our family of fine jewelry retailers,” says Christopher Slowinski, CEO and President. “In order to help them close their sale they need to have access to product information, pricing estimates and the ability to check order status. This is just another example of our commitment to providing support throughout the sale process.” 

The expanded customer service hours are available immediately. 

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It was time. Teri Allen and her brother, Nick Pavlich, Jr., had been at the helm of Dearborn Jewelers of Plymouth in Plymouth, Mich., for decades. Their father, Nick Pavlich, Sr., had founded the store in 1950, but after so many wonderful years helping families around Michigan celebrate their most important moments, it was time to get some “moments” of their own. Teri says Wilkerson was the logical choice to run their retirement sale. “They’re the only company that specializes in closing jewelry stores,” she says. During the sale, Teri says a highlight was seeing so many generations of customers who wanted to buy “that one last piece of jewelry from us.” Would she recommend Wilkerson? Absolutely. “There is no way that I would have been able to do this by myself.”

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