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Edge Software Adds Jewelry Care Protection Plans

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It’s a way to ‘level the playing field,’ company says.

(Press Release) SHELTON, CT — Abbott Jewelry Systems, creator of The Edge retail jewelry management system, has added jewelry care protection plans to its software, providing independent retail jewelers the same sales advantage as the majors.

Independent jewelers can now offer jewelry care protection plans for their customers’ peace of mind, in addition to helping them close sales at the counter. The plans offered are available through industry insurance leader JM Care Plan, a member of the Jewelers Mutual Group, and IJB/Wexler/Montage Group.

“The major jewelry chains have long offered jewelry care protection plans not only as an added revenue stream, but also as an advantage over the independent jeweler,” said Dick Abbott, CEO of Abbott Jewelry Systems. “It’s high time independents level the playing field.”

Jewelry sales, jewelry care income and financing are three important profit centers for chain jewelry stores. Abbott Jewelry Systems has been looking for innovative ways to help customers beyond the scope of traditional jewelry software. “We’re committed to providing the independent jeweler with the features and functionality which enable them to compete and win in an ever-evolving retail environment,” Abbott added.

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Richard Frank of Goldstein’s Jewelry in Mobile, Ala., had worked in his family’s store since he was 13-years old. As its owner, he was proud to be at the helm of Mobile’s oldest jewelry store, an AGS, IJO and RJO member business. But there comes a time in every jeweler’s life when a decision must be made regarding the future. And for Frank, that meant turning the store over to new owners. He chose Wilkerson to handle the sale, a decision, he says, made a long time ago. “Their reputation is such that all the things we value are what they value,” he says. And the results surpassed Frank’s own expectations. Would he recommend Wilkerson for other jewelers who are considering a going-out-of-business or retirement sale? “If you’re contemplating a sale to maximize the return on your business, there is no one else in the industry that I could even think of recommending.”

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