NEENAH, WI — Jewelers Mutual Group has acquired the Gem + Jewel marketplace.
Gem + Jewel provides jewelry retailers with turnkey website creation and hosting, while allowing vendors to sell products online in partnership with retailers.
“The powerful combination of the Zing platform and Gem + Jewel will allow jewelers the ability to facilitate more sales and streamline their operations,” said Mike Alexander, Jewelers Mutual executive vice president. “Ultimately, our goal is to help jewelers more efficiently expand their customer base and effectively grow their eCommerce businesses.”
Financial terms of the deal were not disclosed.
“What drew me to Jewelers Mutual Group is their work to help the industry holistically, from mine to market,” said Shelia Bayes, Gem + Jewel vice president of industry solutions. “The Gem + Jewel platform similarly provides solutions to improve the businesses of jewelers and manufacturers, as well as generating increased online sales for all.”
Jewelers Mutual adds:
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From shipping to appraisals to a Diamond Marketplace powered by IDEX, the jeweler-centric solutions featured in the Zing platform continue to expand to best serve the industry. The platform is free to access and is open to all jewelers, even if you are not a Jewelers Mutual Group policyholder. You can register at Zing.JewelersMutual.com and stay up-to-date on news about the addition of Gem + Jewel’s marketplace coming soon.
Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success
After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone.
Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently.
The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.
