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Royal Chain’s Gary Austein Retires After 17 Years

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(PRESS RELEASE) NEW YORK – Royal Chain, the leading supplier of gold chains and finished jewelry announced that Gary Austein, vice president of sales for the independent division, retired in early January. Austein, who worked at Royal Chain for 17 years, focused his time mainly on the development of the independent retail business for the company. His passion for this part of the business stemmed from his own history as a retailer in New York City, and he felt that it was that experience that allowed him to understand the needs of the independent jeweler most. Austein closed his own retail operation in the 90s after a serious theft at his store.

“This is a much deserved decision for Gary, and while we are sad to see such a pillar of our company move on, we find comfort in the legacy he has left for us to build upon,” said Royal Chain founder Paul Maroof.

A successor has not officially been named to replace Mr. Austein, however the company has placed Kamran Melamed, a longtime employee and manager of the company in his place in the interim.

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Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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