Tale End: Liar, Liar

[dropcap cap=A] woman walks into the store, breathing fire because “I bought this ring for my 5-year-old daughter for Christmas, and when she opened the box, this is what she found … the ring all mangled, bent and the stone in pieces. How can you deliver such a product? I’ll never shop here again!” Before I could say a word, her daughter tugged at her mother’s dress and professed. “No Mommy. Remember? I stepped on the ring by accident!”[/dropcap]

 Paul Michaels
Michaels Jewelers, Waterbury, CT

[span class=note]This story is from the October 2009 edition of INSTORE[/span]