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Watch Out: Fraudulent Email Making the Rounds Purports to Be from GIA

The email says that there are “weight and measurement differences between the stated weight/measurements” and encourages readers to click on an attached PDF.

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(PRESS RELEASE) Jewelry retailers around the country have been receiving a fraudulent email, supposedly from GIA, asking readers to click an attachment. Here is the content of the email:

Dear Client,

The item in the attached file have weight or measurement differences between the stated weight/measurements

(per the provided memo or parcel paper) and the actual weight/measurements given during servicing. We will continue servicing the item with the actual weight/measurements.

Please contact your Client Services Representative if you have any questions or concerns.

Thank you,
GIA Laboratory

According to retailer David Blitt of Troy Shoppe Jewellers in Calgary, AB, the email “uses the GIA logo and very good disclaimer and a PDF of the correction.” Blitt did not click on the link or the PDF.

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When Blitt forwarded the email to his contact at GIA, Amairani Alvarez of CB Client Services, he received this reply: “We have received many notifications from clients advising that they have received this email. Please note that this was not issued by GIA and would strongly advise that you do not click on any of the links in that email and report it as spam.”

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