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EBay Expands Verification Service to Jewelry

The service is designed to ease worries about counterfeits.

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EBay has expanded its Authenticate service into the luxury jewelry category.

That means holiday shoppers will have access to more than 45,000 high-end diamond and other gemstone jewelry pieces verified by professional authenticators, according to a press release from the retail site.

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EBay’s Authenticate service, which launched in the luxury handbags category in 2017 and luxury watches category earlier this year, now includes listings for necklaces, earrings, rings and bracelets, all marked with an “Authenticity Verified” label.

Retail Dive reports that eBay “has worked to entice bigger-spending shoppers with higher priced luxury items, a space also occupied by The RealReal.” Authenticate was developed to help alleviate consumer worries about fake products.

On eBay, Authenticated jewelry items include engagement and wedding bands, loose diamonds and gemstones and fine, vintage and fashion jewelry. The items range in price from $250 to more than $20,000. They are verified by third-party authentication experts and sourced from more than two dozen of eBay’s top-rated sellers, according to the release.

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“eBay is home to the largest selection of luxury goods, which includes tens of thousands of jewelry items, fine watches, and rare and designer handbags,” said James Hendy, senior director of eBay Authenticate. “Expanding the eBay Authenticate service provides customers an added layer of trust and confidence as they shop for fine jewelry this holiday and beyond.”

About 50,000 jewelry items are sold per day on eBay, according to the release. One diamond ring is sold per minute.

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CEO of Dominion Diamond Steps Down; New Chief Named

He was in the role for just over a year.

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Patrick Evans has resigned as CEO of Dominion Diamond Corp. after just over a year on the job.

He left the Canadian mining company on Dec. 5, Bloomberg reports. He had begun the role in November 2017.

Stepping into the position is Shane Durgin, who had been serving as chief operating officer.

Dominion was purchased by Montana-based Washington Cos. last year for $1.2 billion.

Evans was hired “to oversee and ensure a smooth transition following the acquisition of Dominion Diamond Mines by Washington,” said Larry Simkins, president of Washington Cos., in a memo to staff.

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Bloomberg reports that Evans would not comment except to say he would continue as an adviser for the company through the end of 2019.

Read more at the Bloomberg

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Major Online Jewelry Brand Opens Brick-and-Mortar Store

It will provide ‘an immersive gallery experience.’

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Online diamond bridal jewelry retailer JamesAllen.com has opened a brick-and-mortar location in the Georgetown neighborhood of Washington, DC.

The store will allow customers to “experience the JamesAllen.com brand in an immersive gallery experience in a physical environment enhanced by the brand’s technology-forward approach to shopping,” according to a press release.

Video: It’s Crunch Time for Jewelers … Here’s Some Last-Minute Christmas Advice
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Video: It’s Crunch Time for Jewelers … Here’s Some Last-Minute Christmas Advice

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JamesAllen.com was acquired last year by Signet Jewelers in a $328 million deal.

“We’re excited to continue executing Signet’s Customer-First OmniChannel strategy with this new shopping experience from JamesAllen.com, integrating both our digital and physical retail platforms,” said Virginia C. Drosos, Chief Executive Officer at Signet Jewelers. “The world-class innovation and technology at the core of JamesAllen.com’s business will come to life in the new location, redefining the jewelry shopping experience for our customers.”

The concept store will feature:

Virtual Reality. Customers “can learn about the 4Cs and how to make the best decision when buying diamonds in an immersive way, using a VR headset while viewing a 3D video with narration,” according to the company.

Coffee Bar with “iGrade.” Enjoy coffee while using “patented tablet-based technology that enables customers to browse and grade diamond quality online for peer-to-peer preference comparisons.”

Ring Try-On Photo Booth. Customers can take pictures with diamond rings and upload the images to their social channels, with added visual elements including GIFs and animation, for instant feedback from family and friends.

Self-Service Diamond Display Table. It’s a 10-foot table display featuring best-selling engagement rings, giving customers instant access to diamond rings without needing a key or associate.

The company adds: “As a demonstration of JamesAllen.com’s OmniChannel strategy, customer service representatives at the store will also be available to assist customers through online channels. For example, when employees at the Georgetown location are not assisting customers in-person, they will continue to provide service to customers online, from the same Georgetown location.”

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FedEx Worker Pawned $36,000 of Jewelry Instead of Delivering It, Police Say

He allegedly received $6,000 for the merchandise.

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A Cincinnati man who worked for FedEx is accused of stealing jewelry rather than delivering it.

Terry Hagood was charged with two counts of theft and has pleaded not guilty to both, WKRC-TV reports.

The jewelry in question, worth $36,000 in two shipments, was bound for Quality Gold, police say.

Instead of delivering it, Hagwood allegedly took the jewelry to Queen City Pawn.

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Authorities say he received $6,000 for the merchandise. The crimes are alleged to have taken place in September.

Bond for Hagwood was set at $2,000. He was being held in Hamilton County, OH.

According to WXIX-TV, it was a FedEx corporate security specialist who filed a police report accusing Hagwood of theft.

Read more at the WKRC-TV

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