IN THE AGE of video conferencing, detailed inventory tracking and countless merchandising options, jewelry retailers need their suppliers to not only support them, but to help them to be as successful as they possibly can — and vice-versa. Megan Crabtree of Crabtree Consulting, John Carter of Jack Lewis Jewelers and Scott Bates, regional sales director of Kim International, discuss ways to improve this symbiotic relationship to the benefit of both parties. Moderated by Trace Shelton, editor-in-chief, INSTORE.
