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Getting Back to Work: Improving the Vendor/Retailer Relationship

WEBINAR: Right now, jewelry retailers need suppliers to not only support them, but help them be successful — and vice-versa.

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IN THE AGE of video conferencing, detailed inventory tracking and countless merchandising options, jewelry retailers need their suppliers to not only support them, but to help them to be as successful as they possibly can — and vice-versa. Megan Crabtree of Crabtree Consulting, John Carter of Jack Lewis Jewelers and Scott Bates, regional sales director of Kim International, discuss ways to improve this symbiotic relationship to the benefit of both parties. Moderated by Trace Shelton, editor-in-chief, INSTORE.

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He Doubled His Sales Goals with Wilkerson

John Matthews, owner of John Michael Matthews Fine Jewelry in Vero Beach, Florida, is a planner. As an IJO member jeweler, he knew he needed an exit strategy if he ever wanted to g the kind of retirement he deserved. He asked around and the answers all seemed to point to one solution: Wilkerson. He talked to Rick Hayes, Wilkerson president, and took his time before making a final decision. He’d heard Wilkerson knew their way around a going out of business sale. But, he says, “he didn’t realize how good it was going to be.” Sales goals were “ambitious,” but even Matthews was pleasantly surprised. “It looks like we’re going to double that.”

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