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How to Optimize and Improve Your Communication Skills

Learn how to polish your skills in this ORS webinar series.




In a retail store environment, good communication is the not-so-secret sauce that motivates and educates your sales team, strengthens customer loyalty and can boost your overall sales.

Join ORS founder Vince Rath and ORS consultant Dayna Brown as they drill down into the subject to teach store owners and managers how to better communicate with staff, how to convey a store’s vision and goals and create an atmosphere where each individual staff member can thrive.



This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”

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