And one reader really enjoyed a recent Sherry Smith column.
Top earners, leading brands, tariffs, AI, and LGDs – we covered it all.
From “bad mojo” to “my online girlfriend wasn’t real”, jewelers have heard it all.
One reader wonders how to extricate herself from customer conversations when she needs to be at the bench.
Are you a store-owner or top manager? There's still time for you to respond.
If you’ve ever thought of yourself as a ringmaster trying to keep a circus under control, you’re not alone. Here, jewelers tell how they manage their...
Retail is a competitive sport. Here are the key stats: sales, average tickets, earnings, the competitive threats ranked, and the gold that awaits the winners (or...
In second place was Gabriel & Co., with Stuller close behind in third.
Welcome to the 2025 INSTORE Big Survey — a wild ride through economic uncertainty, soaring metals prices, and technological wonders.
Among the store owners and managers who responded to this year’s Big Survey, Citizen was the brand most often named as a top earner in their...
“Eye of the Tiger” by Survivor was the song most named as a “walkout song” by jewelry store owners and managers.
Readers tell INSTORE’s Big Survey the moves that had the biggest impact on their businesses compared to expectations.
Independent jewelry store owners and managers shared their success stories with INSTORE’s Big Survey.
The typical independent jeweler in America is still a one-store downtown operation. The largest portion ply their trade in small to medium-sized cities, offering a full...
There’s a lot of skepticism about AI among our jewelers, reflected not only in their low take-up of the technology rate but also in their thoughts....
Big Survey respondents shared the actions they took to help more money drop to the bottom line.
The show is only as good as the ring master. Here we get to know our readers, and America’s independent jewelers, a little better.
Gold prices, succession and store success topped the list of answers in this year’s Big Survey.
In the two years since we last asked about lab-grown diamonds, much has changed. here we revisit the most talked-about category in jewelry.
Respondents to INSTORE’s Big Survey wrote in about what they do to bring good luck — or ward off bad results.
