(PRESS RELEASE) NEW YORK – Jewelers of America (JA), the national trade association for businesses serving the fine jewelry marketplace, has announced a new membership benefit through a partnership with eBay, a trusted global fashion destination for buying and selling new and pre-loved luxury and apparel. Jewelers of America members will have exclusive member access to eBay Concierge, connecting Jewelers of America members with dedicated customer service professionals with minimal wait times.
eBay Concierge is an exclusive premium white-glove service helping members with their selling needs. Currently, the program is open only to select eBay users, including Jewelers of America members. Jewelers of America members can expect the following eBay Concierge benefits through the partnership:
- Receive help with everything from resolving an issue with a buyer to analyzing sales data to better serve their businesses.
- 48 hours to respond to any changes eBay needs made to a listing, to ensure listings aren’t ever removed.
- Support to keep sales status above standard.
“We are thrilled to give our Jewelers of America members access to eBay Concierge,” said Jewelers of America Membership Director Regina Ciarleglio. “Not only does eBay provide jewelers an additional trusted and accessible selling platform for luxury goods, but it also provides a competitive advantage in today’s digital environment by providing access to eBay’s more than 132 million buyers worldwide.”
eBay is a sponsor of Jewelers of America’s 2024 GEM Awards, showing support for GEM Award for Lifetime Achievement recipient Susan M. Jacques. eBay collaborates with GIA for the authentication of fine jewelry listings eligible for eBay Authenticity Guarantee – eBay’s authentication service – verifying the authenticity of all eligible fine jewelry items sold on the platform above $500.
For more information about Jewelers of America and eBay, visit www.jewelers.org.
About Jewelers of America
Jewelers of America (JA) is the national trade association for businesses serving the fine jewelry marketplace. Jewelers of America’s primary purpose is to improve consumer confidence in the jewelry industry through its leadership in public, government and industry affairs; by advocating professionalism, including high ethical, social and environmental standards; and by facilitating members’ access to education. Visit www.jewelers.org for more information.
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About eBay
eBay Inc.
(Nasdaq: EBAY) is a global commerce leader that connects people and builds communities to create economic opportunity for all. Our technology empowers millions of buyers and sellers in more than 190 markets around the world, providing everyone the opportunity to grow and thrive. Founded in 1995 in San Jose, California, eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection. In 2023, eBay enabled more than $73 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.
