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Stuller Hit by Cyberattack

Jewelers ‘may experience several circumstances that are non-Stuller like’ this week.

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Update: Stuller reports “no indication that customers’ information has been compromised” and says there’s been “significant progress” in restoring normal business operations.

Stuller Inc. was hit by a cyberattack Saturday morning, resulting in “a variety of operational issues.”

“Since our discovery of the cyber-attack, we have worked around the clock to prepare our business to serve you in all the ways you have grown accustomed to,” Stuller President Danny Clark stated on Sunday. “With that said, there is more work to do. This week, you may experience several circumstances that are non-Stuller like.

“Delayed shipments and intermittent phone interruptions are at the top of the list today. We are feverishly working to return all services to our standard service levels ASAP!”

The company did not state what type of cyberattack occurred. Clark said Stuller is “in-stock and ready to jump through any hoop to meet your needs.”

“Right now, you can place your orders on Stuller.com and chat with us when there is an issue with our phone systems,” he added.

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Clark also noted: “We cannot express enough how frustrated and disappointed we are that this had occurred at all – particularly during this crucial time for you.”

James Ritchie is the online content editor for SmartWork Media.

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