Connect with us

Headlines

Stuller Hit by Cyberattack

Jewelers ‘may experience several circumstances that are non-Stuller like’ this week.

mm

Published

on

Update: Stuller reports “no indication that customers’ information has been compromised” and says there’s been “significant progress” in restoring normal business operations.

Stuller Inc. was hit by a cyberattack Saturday morning, resulting in “a variety of operational issues.”

“Since our discovery of the cyber-attack, we have worked around the clock to prepare our business to serve you in all the ways you have grown accustomed to,” Stuller President Danny Clark stated on Sunday. “With that said, there is more work to do. This week, you may experience several circumstances that are non-Stuller like.

“Delayed shipments and intermittent phone interruptions are at the top of the list today. We are feverishly working to return all services to our standard service levels ASAP!”

The company did not state what type of cyberattack occurred. Clark said Stuller is “in-stock and ready to jump through any hoop to meet your needs.”

“Right now, you can place your orders on Stuller.com and chat with us when there is an issue with our phone systems,” he added.

Advertisement

Clark also noted: “We cannot express enough how frustrated and disappointed we are that this had occurred at all – particularly during this crucial time for you.”

James Ritchie is the online content editor for SmartWork Media.

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular