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The Big Survey 2017

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THE BIG SURVEY 2017

We had two primary objectives with this year’s Big Survey: to gain fresh insights into what it means to be an American jeweler in 2017, and, given it’s been 10 years since our first such survey, to determine how far jewelers have traveled professionally since 2007. The findings were fascinating. In some areas, it’s as if time hadn’t moved, while in others the changes have been profound. We hope you enjoy the latest installment of this journey as much as we did assembling it.

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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