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The Google Game: How Luxury Jeweler Brands Target the Affluent With Different Search Strategy

Published

8 years ago

April 19, 2016

INSTORE Staff

Branded keywords taking priority over more generic search terms.

According to a new report on the online search strategies of luxury watch and jewelry brands, the majority of those labels have turned to organic and paid search leads using branded terms to drive website traffic, writes Luxury Daily. The article says this strategy strengthens the search presence of luxury brands who previously used unbranded keywords like “timepiece” and “engagement ring,” which yielded more results for department stores and other retail outlets that cater to mass-market consumers.

“Luxury brands have taken a much more nuanced approach towards reaching their target customer,” said Elizabeth Elder, research associate at L2. “They don’t want the customers who are shopping for lower-priced items, so they are willing to sacrifice visibility on certain keywords in order to strategically align themselves with the right market.”

But, the article adds, unbranded terms shouldn’t be considered unsuitable for luxury brands. Elder offers an example: “A luxury consumer might have an idea for a type of ring she is looking for: a gold ring, maybe a Cartier Love ring. However, Piaget just released their newest Possessions collection. Piaget can bid on unbranded terms such as ‘gold’ and ‘ring’ to help promote its new collection and drive that shopper away from Cartier to Piaget.”

Looking for a Seamless Sale? Call Wilkerson

After almost 60 years in business, Breakiron Jewelers in Erie, Pennsylvania, was closing its doors. And the store’s owner, Linda Breakiron, was ready for it. She had run the store as its sole owner since the beginning of the millennium and was looking forward to a change. Of course, she called Wilkerson. Breakiron talked to other jewelers who had used Wilkerson and was satisfied with their response. “They always had positive feedback,” she recalls. With the sales, marketing and even additional inventory that Wilkerson provided, Breakiron insists she could never have accomplished her going-out-of-business sale without Wilkerson’s help. She’s now ready for the journey ahead, but looking back, she’d be sure to recommend Wilkerson. “They just made the whole process very seamless.”