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True Tales: Saved By the Cuff of My Pants

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Not too long ago, I re-set a customer’s diamond in a new pendant. I polished it along with six or seven other items and put them in the ultrasonic. Later, when I took them out, her pendant was nowhere to be found. We looked high and low. We took apart the dust collector, the sink, etc. but still no pendant. This was not an overly expensive piece, but let’s face it, no one wants to tell their customer their jewelry was lost. Later that evening, while in the car with my wife. I told her what had happened. She said, “Did you check the cuff of your pants?” I slid my hand into the cuff and, without having to even feel around, put my fingers on something. You guessed it, her pendant. Apparently, when I slid the items I was polishing into the palm of my hand, this pendant missed and fell into the cuff unbeknownst to me. Not only that, it stayed there for the whole day instead of falling out at any number of locations. Just dumb luck? I’m not sure!
 
GARY Y., 
AMES, IA

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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True Tales

True Tales: Saved By the Cuff of My Pants

Published

on

Not too long ago, I re-set a customer’s diamond in a new pendant. I polished it along with six or seven other items and put them in the ultrasonic. Later, when I took them out, her pendant was nowhere to be found. We looked high and low. We took apart the dust collector, the sink, etc. but still no pendant. This was not an overly expensive piece, but let’s face it, no one wants to tell their customer their jewelry was lost. Later that evening, while in the car with my wife. I told her what had happened. She said, “Did you check the cuff of your pants?” I slid my hand into the cuff and, without having to even feel around, put my fingers on something. You guessed it, her pendant. Apparently, when I slid the items I was polishing into the palm of my hand, this pendant missed and fell into the cuff unbeknownst to me. Not only that, it stayed there for the whole day instead of falling out at any number of locations. Just dumb luck? I’m not sure!
 
GARY Y., 
AMES, IA

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Most Popular