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True Tales: Saved By the Cuff of My Pants

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Not too long ago, I re-set a customer’s diamond in a new pendant. I polished it along with six or seven other items and put them in the ultrasonic. Later, when I took them out, her pendant was nowhere to be found. We looked high and low. We took apart the dust collector, the sink, etc. but still no pendant. This was not an overly expensive piece, but let’s face it, no one wants to tell their customer their jewelry was lost. Later that evening, while in the car with my wife. I told her what had happened. She said, “Did you check the cuff of your pants?” I slid my hand into the cuff and, without having to even feel around, put my fingers on something. You guessed it, her pendant. Apparently, when I slid the items I was polishing into the palm of my hand, this pendant missed and fell into the cuff unbeknownst to me. Not only that, it stayed there for the whole day instead of falling out at any number of locations. Just dumb luck? I’m not sure!
 
GARY Y., 
AMES, IA

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Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

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True Tales

True Tales: Saved By the Cuff of My Pants

Published

on

Not too long ago, I re-set a customer’s diamond in a new pendant. I polished it along with six or seven other items and put them in the ultrasonic. Later, when I took them out, her pendant was nowhere to be found. We looked high and low. We took apart the dust collector, the sink, etc. but still no pendant. This was not an overly expensive piece, but let’s face it, no one wants to tell their customer their jewelry was lost. Later that evening, while in the car with my wife. I told her what had happened. She said, “Did you check the cuff of your pants?” I slid my hand into the cuff and, without having to even feel around, put my fingers on something. You guessed it, her pendant. Apparently, when I slid the items I was polishing into the palm of my hand, this pendant missed and fell into the cuff unbeknownst to me. Not only that, it stayed there for the whole day instead of falling out at any number of locations. Just dumb luck? I’m not sure!
 
GARY Y., 
AMES, IA

Advertisement

SPONSORED VIDEO

Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

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