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True Tales: Not-So-Hot Property

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Strange stories from the front lines

?We buy jewelry and scrap gold off the street. Recently, two women came into the store with a couple of gold chains and a tennis bracelet (with the retail tag still attached!) to sell me. I could tell immediately that the chains were counterfeit even though they were stamped 14K. And a quick look through a loupe told me that the tennis bracelet was no good as well. I overheard a short discussion between the two women which indicated that they had purchased the items from a man on the street, and they thought they had gotten a good deal because it it was stolen merchandise. Never occurred to them that a man who told them he was a thief might also be a liar. Talk about instant karma!?  

LEN O.,
IRWIN, PA 

?In the summer of 2004, we raised our prices for watch batteries from $5 to $6. One customer got upset when I insisted that he pay the extra dollar. He claimed that as a ?good customer?, he shouldn’t have to ? even though all he had ever purchased from me was batteries for watches he had bought elsewhere. Finally, he stormed out of the store, blasting the door open with enough force to crack a $900 window. He hasn’t been back since.? 

ALADAR S.,
CLEVELAND, OH

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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True Tales

True Tales: Not-So-Hot Property

Published

on

Strange stories from the front lines

?We buy jewelry and scrap gold off the street. Recently, two women came into the store with a couple of gold chains and a tennis bracelet (with the retail tag still attached!) to sell me. I could tell immediately that the chains were counterfeit even though they were stamped 14K. And a quick look through a loupe told me that the tennis bracelet was no good as well. I overheard a short discussion between the two women which indicated that they had purchased the items from a man on the street, and they thought they had gotten a good deal because it it was stolen merchandise. Never occurred to them that a man who told them he was a thief might also be a liar. Talk about instant karma!?  

LEN O.,
IRWIN, PA 

?In the summer of 2004, we raised our prices for watch batteries from $5 to $6. One customer got upset when I insisted that he pay the extra dollar. He claimed that as a ?good customer?, he shouldn’t have to ? even though all he had ever purchased from me was batteries for watches he had bought elsewhere. Finally, he stormed out of the store, blasting the door open with enough force to crack a $900 window. He hasn’t been back since.? 

ALADAR S.,
CLEVELAND, OH

Advertisement

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular