Videos

Video: Why It’s Time to Embrace Prices

Sales advice from Aleah Arundale.

Say the Price … and Shut Up! (VIDEO TIP)

America’s Coolest Stores Owner Video Q+A: Emily Eggebrecht of Consider the Wldflwrs

Why Retailers Don’t Plan — And How to Fix It

Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal with Wilkerson

Published

8 years ago

June 22, 2018

Aleah Arundale

When a client asks for something you don’t have, there’s a conundrum, says Aleah Arundale of the popular Jewelers Helping Jewelers Facebook group.

You can spend a lot of time and resources trying to get it — and sometimes you still don’t make the sale.

You can try to sell the person something you do have, but then you risk looking like you don’t care about the customer’s needs.

What to do?

In her latest video, Arundale offers some ideas.

Aleah Arundale

Aleah Arundale is a fifth-generation jeweler turned loose diamond wholesaler and the creator of the Jewelers Helping Jewelers Facebook group. Sign up for her Jewelry Sales Tips newsletter by emailing her at [email protected].

click to Comment(Comment)

Up Next

Video: I Usually Don’t Believe in ‘Brand-Building’ … But Here’s a Case Where It Worked Beautifully

Don't Miss

Video: Why You Should Take a Serious Look at Lab-Grown Diamonds

How Bailey’s Fine Jewelry Navigated a Store Closing With Confidence

After 15 years in Raleigh’s Crabtree location, Bailey’s Fine Jewelry president Trey Bailey faced a challenging decision: how to close a store while preserving both financial strength and the brand’s reputation. The answer was Wilkerson. “They understood both the emotional and financial sides,” Bailey explains. The results? Significant inventory reduction with professionalism throughout. “They don’t just run a sale—they help close a chapter in the best way possible.” Watch Bailey share his experience.