Headlines

Zales Store Loses Woman’s Wedding Ring, Then Gives Curious Explanation

Published

8 years ago

March 4, 2016

INSTORE Staff

The ring was later found, but the jeweler wouldn’t give it back right away.

A woman who had her wedding ring repaired by a Zales store in Denver got a scare when the ring went missing for a few days, KDVR reports. The TV station says that when Megan Storhaug went to pick up her ring, she was mistakenly given someone else’s, and then a salesman told her that the third-party contractor the store uses to perform the repairs had lost the ring. The jeweler later called Storhaug on a Monday to tell her that it had been found, but that she couldn’t pick it up until Wednesday. When a reporter from the station called Zales to find out why, the store refused to say.

Apparently this isn’t an isolated mishap for the company, as the video report below mentions that a Google search turns up numerous Zales customers nationwide who have had their rings lost.

Wilkerson Testimonials

Wilkerson: “They Feel Like Family”

Newton’s Jewelers in Fort Smith, Ark., was a true institution. But after being at the helm for most of his life, owner (and descendent of the original founder) Kelly Newton decided it was time to retire. He chose Wilkerson to handle the sale. “I’ve known the owners of Wilkerson for a long, long time. I felt at home with them,” he says. The final retirement sale was just a “blast” and the Wilkerson sales team made it so very simple and straightforward, says Newton. Would he recommend Wilkerson to others? Absolutely. “They’ve done incredible work,” says Newton. “They feel like family.”