Connect with us

Fun

4 More Things You Absolutely Shouldn’t Say to Your Customers

mm

Published

on

You know how it goes: You’re dealing with a customer, and you think of the perfect thing to say. Except it’s perfect only in terms of sarcastic wit. It’s absolutely horrible in every other way. Below are four things you might like to say, but had better not.

We’ll be publishing more in coming weeks — keep an eye out for the full series of “20 Top Things You Should Never Say to Customers.” (To get them all, be sure to sign up for INSTORE Bulletins at instoremag.com/bulletins.


Choose your comparisons wisely.

20 top things 5 poor choice of role models

Also not recommended: “Sport.”

20 top things 6 nicknames

Sometimes the less said, the better.

20 top things 7 richie rich

Because it’s not about you.

20 top things 8 baby needs shoes

Advertisement

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

Promoted Headlines

Most Popular