Connect with us

Fun

4 More Things You Absolutely Shouldn’t Say to Your Customers

mm

Published

on

You know how it goes: You’re dealing with a customer, and you think of the perfect thing to say. Except it’s perfect only in terms of sarcastic wit. It’s absolutely horrible in every other way. Below are four things you might like to say, but had better not.

We’ll be publishing more in coming weeks — keep an eye out for the full series of “20 Top Things You Should Never Say to Customers.” (To get them all, be sure to sign up for INSTORE Bulletins at instoremag.com/bulletins.


Choose your comparisons wisely.

20 top things 5 poor choice of role models

Also not recommended: “Sport.”

20 top things 6 nicknames

Sometimes the less said, the better.

20 top things 7 richie rich

Because it’s not about you.

20 top things 8 baby needs shoes

Advertisement

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Retirement Made Easy with Wilkerson

The store was a landmark in Topeka, Kansas, but after 80 years in business, it was time for Briman’s Leading Jewelers to close up shop. Third generation jeweler and owner Rob Briman says the decision wasn’t easy, but the sale that followed was — all thanks to Wilkerson. Briman had decided a year prior to the summer 2020 sale that he wanted to retire. With a pandemic in full force, he had plenty of questions and concerns. “We had no real way to know if we were going to be successful or have a failure on our hands,” says Briman. “We didn’t know what to expect.” But with Wilkerson in charge, the experience was “fantastic” and now there’s plenty of time for relaxing and enjoying a more secure retirement. “I would recommend Wilkerson to any retailer considering a going-out-of-business sale,” says Briman. “They’ll help you reach your financial goal. Our experience was a tremendous success.”

Promoted Headlines

Most Popular