The store owner couldn’t help herself … but she may face consequences.
When a client receives a lower color grade report on a purchased diamond, he asks for a partial refund.
Should the jeweler have asked for a deposit earlier in the process?
Is the store liable, and should anything have been done differently?
He was rushed to the hospital with heart problems. Now he has a management problem.
A disgruntled ex-employee is behind the attacks.
How should this store owner react?
It was a team effort for Mark Loren Designs.
She was let go during the pandemic, but the retailer's new job posting seeks someone for half the pay.
COVID-19-related confusion results in the accidental sale of an item on hold for another client.
Safety protocols and differences in the amount of work done by staff are the culprits.
It will affect another local retailer as well.
The husband is likely to refuse to pay the charge.
If they don't do it, they risk losing their top salesperson.
He made the mistake of calling his friend to let him know before he fired the son.
The ring is scuffed and dented after just a year's worth of wear.
The ring was sold for less than the vendor now wants for it.
They did it in just eight months.
He's concerned about offending past and potential clients if he pursues her.
The client is threatening legal action.