A new manager is made uncomfortable by a co-worker's religious opinion on her fertility issues.
THE CASE OF THE INADVERTENT BARGAIN A valued customer leaves with a diamond more valuable than the one purchased. When the store discovers the discrepancy, it...
A vendor blames abuse by the wearer, but the jeweler believes the problem lies with the setting. What can he do to save his reputation with...
A dead husband, a grieving widow, an angry mother, a disputed ring, and yes, you guessed it, the local jeweler stuck in the middle of it....
There are signs one of Nancy Amos’ star employees has been stealing from her. But with no hard proof, what should she do with him due...
Did an online reviewer say something bad about your store? Don’t fight it or try to make it go away — own it. At The SMART...
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