This Virginia jeweler had an amazing impact on his community.
A project to assist elderly residents at a nursing home takes a bad turn.
For this retailer, the question is ... to sue, or not to sue?
When a religious employee refuses to help a same-sex couple, the storeowner must decide how to react.
Should he report the theft to the police and risk losing an important friendship?
How can this retailer put an end to the time- and energy-wasting harassment?
Should this retailer agree to his client's demands?
What can the owner do when he has two employees but only one position?
Is it hers? Is it his? Is it theirs? See what jewelers said.
An unhappy support staffer takes aim at an owner by releasing confidential information.
When a jeweler acts according to her conscience, she is sued for breach of confidentiality.
At the very worst of times for one jeweler, an unexpected helping hand was extended.
When an empowered manager hires family members and the owner objects, conflict ensues.
A retailer goes to great lengths to match an online diamond price, but at what cost? Jeff Lee was barely out of medical school when he...
A Caribbean jeweler loses an important gemstone sale after a local jeweler tells the client it’s a fake.
When a gemstone mounted in a designer’s ring cracks, a store manager takes matters into his own hands.
A job candidate appears too good to be true … and it turns out that he is. Should the store owner fire him or give him...
When a client asks a store to match an online price, the owner and salesperson butt heads. Gina Scotto had been with Cliff Fine Jewelers for over...
All five Langstrom Jewelers stores were in nice, upscale parts of town — even the Southwind store. That’s what owner Troy Evans kept telling himself as...
When a jeweler makes an exception to the store’s return policy, it comes back to bite him. How’s he going to get out of this one?...